The bank kiosk market
was valued at USD 744 million in 2021 and is expected to reach USD 1,311
million by 2026; it is anticipated to grow at a CAGR of 12.0% during the
forecast period. The factors such as rising demand for self-service in banking
and financial services applications, enhanced customer services offered by
banking kiosks, and reduction in overall operational costs—are the key factors
driving the bank kiosk market.
Introduction
of NFC-based contactless payments in banking sector in APAC region, and
increasing investments by companies in Asia-Pacific are creating opportunities
for the bank kiosk market. Some of the key players in the bank kiosk market are
NCR Corporation (US), Diebold Nixdorf (US), GLORY LIMITED (Japan), GRGBanking
(China), KAL ATM Software GmbH (Germany), Auriga SpA (Italy), Hitachi-Omron
Terminal Solutions (Japan), and Cisco Systems, Inc. (US).
NCR Corporation held
the largest market share in 2020. It offers software and hardware solutions for
ATMs and bank branches, retail and hospitality POS applications and devices,
and self-service kiosks and software applications that can be used by consumers
to enable them to interact with banks from their computer or mobile devices.
The company also offers related hardware, including multi-function ATMs,
interactive teller machines (ITMs), thin-client ATMs, cash dispensers, cash
recycling ATMs, and hardware for check and image processing.
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Diebold Nixdorf held
the second position in 2020. It is a global provider of ATMs and related
services. The company offers an integrated line of self-service solutions and
technologies, including comprehensive ATM outsourcing, ATM security, deposit
automation, recycling, and payment terminals and software. The company’s
software offerings include terminal application software, automation technology
software, operational software, marketing software, and security software.
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